The Umbrella Under Which We Both Stay Dry

Welcome to the pact. By placing an order with Umbrella Hub, you’re not just buying rain gear — you’re joining a quiet agreement built on trust, clarity, and the shared goal of never getting soaked.

We don’t do fine print surprises. Everything here is written like we’d explain it over chai during a downpour — honest, direct, and human.

1. The Deal: What You Get, What We Promise

Every product leaves our warehouse:

  • Tested in 70km/h winds and 48-hour simulated rain
  • Backed by a 2-year “no questions asked” replacement warranty
  • Delivered with a smile (or at least a tracking link)

2. Pricing & Payment: No Hidden Puddles

The price you see is the price you pay. Includes:

  • All taxes (GST included)
  • Free shipping on orders above ₹1,999
  • Cash on Delivery available pan-India

We accept UPI, cards, net banking, wallets, and good old cash when the courier knocks.

3. Shipping: From Our Door to Yours

  • Standard: 3–5 days (free above ₹1,999)
  • Express: 1–2 days (₹99 extra)
  • Remote Areas: Up to 7 days — we’ll keep you posted

Lost in transit? We reship free. No debates.

4. Returns & Refunds: Because Sometimes Plans Change

30-day return window. Here’s how it works:

  • Product unused, in original packaging
  • We arrange reverse pickup (free)
  • Refund hits your account in 3–5 days

Defective on arrival? Send a photo within 48 hours. We replace immediately — no return needed.

5. Warranty: We Stand Behind Every Rib

2 years. Covers:

  • Broken ribs (even if you battled a cyclone)
  • Canopy tears (not from scissors, though)
  • Auto-open mechanism failure

Just email a photo. We ship a replacement. You keep the old one until the new arrives.

6. Intellectual Property: Our Designs, Your Respect

Our umbrellas, names, and storm puns are ours. Feel free to share photos — just don’t copy the blueprint.

7. Order Cancellation: Change of Heart?

  • Before shipping: Full refund, no questions
  • After shipping: Return it (we cover pickup)

8. Limitation of Liability: We’re Human, But Thorough

We’re not liable for:

  • Getting struck by lightning while using our umbrella (please don’t)
  • Delays due to acts of God (floods, strikes, or courier stuck in traffic)
  • Using the umbrella as a parachute (it’s not rated for that)

9. Changes to Terms: We’ll Shout It from the Rooftop

Major changes? You’ll get an email. Minor tweaks live here. Last updated date always tells the truth.

10. Legal Compliance and Regulations

By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. Umbrella Hub operates in accordance with international compliance requirements to ensure a safe and secure user experience.

11. User Responsibilities

Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.

12. Dispute Resolution and Governing Law

In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.

13. Contact Information

For questions or concerns related to our policies, please contact us at umbrellahub@gmail.com.